Refund and Cancellation Policy

Last updated: 2026-11-11

This policy is part of the Terms of Service of Long Live at longlive.ad, operated by Plastika.

All payments are final

Every payment on the Site buys a paid advertising placement that is delivered immediately: as soon as the payment is confirmed, your critter is on the board at the size and rank your amount supports at that moment. Because the service is delivered in full at that moment, payments are final and non-refundable.

Before paying, you must confirm that you have read these terms. You also acknowledge that, where the law allows it, you waive any right of withdrawal for digital services delivered immediately.

There are no subscriptions or recurring charges on the Site. Every payment is a one-time purchase, so there is nothing to cancel.

What does not qualify for a refund

Being outranked by someone who pays more, at any time after your payment.
A rank change that happens while you are checking out. Your full amount is still added to your listing.
The reset of a periodic board (for example the Weekly board) at the end of its period.
A critter that looks smaller than you expected, or a change in size rules. Size rules may change for the whole board; your rank relative to others does not.
Fewer clicks, visitors or results than you hoped for. The Site does not sell traffic or results.
A boost you paid for a listing you do not own.
Removal or hiding of a listing for breaking the Terms or the Rules.
A listing you no longer want on the board. We can hide it on request, but the payment stays.
A style change that was not applied because the boost was paid with a different email than the listing's first payment.
Transfer of a listing to the verified owner of the registered site.
Change of mind.

When we do refund

We refund in these cases only:

a duplicate charge for the same payment caused by a technical error;
a payment that was confirmed but could not be applied to the board because of a fault on our side, and that we cannot fix within a reasonable time.

Refunds are issued to the original payment method through our payment provider. Processing time depends on the payment provider and your bank.

Chargebacks

A chargeback filed without a valid reason is a breach of the Terms. We respond to chargebacks with the record of your checkout, including the terms you accepted and the time your critter went live. Listings connected to an unjustified chargeback may be removed and future service refused.

Contact

Questions about a payment: zadenpark@gmail.com. Include the listing name or link and the date of payment.